Studio 315 Reservation and Cancellation Policy

At Studio 315, our goal is to provide our clients with the best possible service and experience. We understand that unexpected situations may arise, and we strive to maintain a fair and consistent reservation and cancellation policy for all of our clients.

Reservation Policy

To book an appointment at Studio 315, we require a credit card to hold the reservation. We accept all major credit cards. You will not be charged until after your appointment is completed, unless you cancel without adequate notice or do not show up for your appointment.

We encourage you to arrive on time for your appointment to ensure that you receive the full service. We recommend that you arrive at least 10 minutes before your scheduled appointment to allow for check-in, and any necessary paperwork or preparation.

Cancellations and Late Arrivals

If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice. This allows us to offer your appointment time to another client who may be on our waiting list.

If you cancel or reschedule your appointment with less than 24 hours’ notice, you will be charged a cancellation fee of 50% of the service cost. If you do not show up for your appointment without prior notice, you will be charged the full service cost.

In the case of late arrival, we will make every effort to accommodate you, but we may need to shorten or reschedule your appointment if there are other clients scheduled after you. If you are more than 10 minutes late, we may not be able to accommodate you and you will be charged a cancellation fee of 50% of the service cost.

Group Bookings

For group bookings of three or more people, we require a credit card to hold the reservation. We kindly ask for at least 48 hours’ notice for any changes or cancellations to group bookings. If you cancel or reschedule your group booking with less than 48 hours’ notice, you will be charged a cancellation fee of 50% of the total service cost for the group.

Events and Workshops

For events and workshops hosted by Studio 315, we require full payment at the time of booking to reserve your spot. We do not offer refunds for cancellations, but we do allow you to transfer your reservation to another person. If you need to cancel your reservation, we require at least 48 hours’ notice to transfer your reservation to another person. If you cancel your reservation with less than 48 hours’ notice, your reservation will not be transferable.

In the case of a cancellation by Studio 315 due to unforeseen circumstances, such as inclement weather or illness, we will provide a full refund or credit towards another event or workshop of equal value.

Gift Certificates

Gift certificates purchased from Studio 315 are non-refundable and expire one year from the date of purchase. Gift certificates may be used for any service or product offered by Studio 315.

Thank you for choosing Studio 315 for your beauty needs. We appreciate your business and look forward to providing you with exceptional service. If you have any questions or concerns about our reservation and cancellation policy, please do not hesitate to contact us.